Try the complete workflow
$0for 30 days
- 1 named technician
- 5 unattended computers
- 1 active connection
- 15-minute sessions
HomeClear pricing
Start free, then choose the capacity your team needs
Try Peek Assist for 30 days without a credit card, then review current plans published by Peek Assist.
Plan calculator
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Loading pricingContact usper month for 3 seats
Business
Customrequirements and service level
- Organization deployment planning
- Security and policy review
- Role and access design
- Commercial terms by agreement
Plan boundaries
Compare what is decided today
Device add-on sizes and prices remain unavailable until approved. They are not folded into the seat price.
| Capability | Free trial | Pro example | Business |
|---|---|---|---|
| Technician seats | 1 | Selected quantity | By agreement |
| Session duration | 15 minutes | Configured paid entitlement | By agreement |
| Unattended devices | 5 | Separate device allowance | By agreement |
| Payment status | No card required | Final verification pending | Contact sales |
FAQ
Frequently asked questions
Can I try Peek Assist for free?
Yes. The defined trial lasts 30 days and starts without a credit card. Trial capacity and session limits remain visible in the workspace.
Do I need a credit card?
No. You can create an account and begin the 30-day trial without entering credit card information.
Does the customer need an account?
No. For attended support, the customer enters a support code, downloads the support client, and approves the requested permissions.
Can I access unattended devices?
Yes, after the device is deliberately enrolled and the organization policy allows unattended access. Enrolled access can be revoked and is auditable.
Does Peek Assist support file transfer?
Yes. Sessions support customer-approved, bidirectional file transfer with progress and integrity checks.
Is remote access secure?
Peek Assist uses authenticated sessions, explicit authorization, encrypted transport, role controls, and audit evidence. Security depends on correct deployment and operating practices as well.
Start free
Try Peek Assist with a visible support flow
Create a workspace and begin a 30-day trial without a credit card.