Support codes
Use support codes as part of a visible, authorized, and auditable support workflow.
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Remote support for help desk
Move from a customer request to a visible, permissioned support session without an unnecessarily complex handoff.
What you can do
Built for remote support for help desk
Customer chat
Use customer chat as part of a visible, authorized, and auditable support workflow.
File exchange
Use file exchange as part of a visible, authorized, and auditable support workflow.
Technician notes
Use technician notes as part of a visible, authorized, and auditable support workflow.
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Try Peek Assist with a visible support flow
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